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Telegram launches welcome messages, prompt responses, and further business features: Everything you should know

<p>Telegram, an instant messaging service, has released additional functionality for businesses. Among the recently introduced features are rapid answers and welcoming texts. The purpose of these new features is to make communication between businesses and their clients easier.<br />
According to the firm, all Premium customers may now use the new capabilities for free, providing organisations with unmatched access to state-of-the-art communication tools.</p>
<p><img decoding=”async” class=”alignnone wp-image-517122″ src=”https://www.theindiaprint.com/wp-content/uploads/2024/03/theindiaprint.com-telegram-launches-welcome-messages-prompt-responses-and-further-business-features–750×422.jpg” alt=”theindiaprint.com telegram launches welcome messages prompt responses and further business features” width=”1201″ height=”676″ title=”Telegram launches welcome messages, prompt responses, and further business features: Everything you should know 3″ srcset=”https://www.theindiaprint.com/wp-content/uploads/2024/03/theindiaprint.com-telegram-launches-welcome-messages-prompt-responses-and-further-business-features–750×422.jpg 750w, https://www.theindiaprint.com/wp-content/uploads/2024/03/theindiaprint.com-telegram-launches-welcome-messages-prompt-responses-and-further-business-features–1024×576.jpg 1024w, https://www.theindiaprint.com/wp-content/uploads/2024/03/theindiaprint.com-telegram-launches-welcome-messages-prompt-responses-and-further-business-features–768×432.jpg 768w, https://www.theindiaprint.com/wp-content/uploads/2024/03/theindiaprint.com-telegram-launches-welcome-messages-prompt-responses-and-further-business-features–390×220.jpg 390w, https://www.theindiaprint.com/wp-content/uploads/2024/03/theindiaprint.com-telegram-launches-welcome-messages-prompt-responses-and-further-business-features-.jpg 1200w” sizes=”(max-width: 1201px) 100vw, 1201px” /></p>
<p>“People may now create business accounts on Telegram using their personal accounts. According to a statement from Pavel Durov, CEO and founder of Telegram, “as a result, they will be able to add their location and opening hours, organise chats with colour labels, use automatic greetings and away messages, and use shortcuts for quick replies.”</p>
<p>These are all the most current features that Telegram has released.<br />
Salutations</p>
<p>Businesses may customise a welcoming message to be delivered automatically to users who are establishing contact for the first time. Multiple message text formatting, media sharing, and file sharing are supported by these automatic answers.</p>
<p>prompt responses</p>
<p>The ‘fast answers’ function on Telegram Business offers users the ease of pre-programmed responses, allowing them to send one or more messages in a conversation with a single command.</p>
<p>Location and operating hours</p>
<p>Additionally, Telegram users can now easily turn their profiles into extensive business pages by adding important facts like “location and business hours” to them. According to the firm, this capability enables organisations to improve accessibility and visibility, leading to more seamless client interactions.</p>
<p>Distant message</p>
<p>Users of Telegram Business may now configure ann “away message” to guarantee prompt answers even when the company is closed or on vacation. By offering recognition and relevant information, this element improves client happiness and promotes a trustworthy and professional image.</p>
<p>The business also announced that they would be releasing further Telegram Business capabilities this month.</p>

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